"We oversee multiple brands and are constantly rolling out new capabilities. These are complex, highly interconnected systems..."

Jim Maggio
Jim Maggio
Vice President of Engineering, FrontSteps

Our core challenge was to continuously benchmark and maintain visibility across our security landscape, while accelerating vulnerability triage and shortening remediation timelines."

Jim Maggio
Jim Maggio
Vice President of Engineering, FrontSteps
$700K

cost savings over two years

2x

return on investment

3x

lower breach risk

How Siemba Built a Scalable Threat Exposure Management Platform for the Nation’s Largest HOA/COA SaaS Platform

How a rapidly growing SaaS platform turned fragmented, reactive security into a continuous, programmatic discipline.


KEY SOLUTION

Siemba Continuous Threat Exposure Management (CTEM) Platform
PTaaS · AI-Driven Vulnerability Management · AISO · One-Click Compliance Reporting

ABOUT CUSTOMER

The Nation's Largest All-in-One Community Management Platform

FrontSteps is the largest and only all-in-one community management platform, bringing every aspect of community living together in a single, seamless solution. Built for property management companies and community Boards of Directors, FrontSteps streamlines operations, automates workflows, and boosts productivity, while giving homeowners a personalized mobile experience that puts every tool they need at their fingertips.

Serving millions of end users across multiple brands, FrontSteps operates at the intersection of real estate technology, community engagement, and enterprise SaaS, making security not just a priority, but a core business obligation.

CHALLENGES

Managing Security Across a Complex, Multi-Brand Environment

As the largest and most comprehensive platform in its space, FrontSteps understands the importance of maintaining a strong and continuous security posture.

"We oversee multiple brands and are constantly rolling out new capabilities. These are complex, highly interconnected systems. Our core challenge was to continuously benchmark and maintain visibility across our security landscape — while accelerating vulnerability triage and shortening remediation timelines."

- Jim Maggio, Vice President of Engineering, FrontSteps

The core challenges FrontSteps faced included:

  • Fragmented and reactive vulnerability management across multiple brands and product lines
  • Limited end-to-end visibility into a large, constantly evolving attack surface
  • Siloed security and engineering teams, leading to slow triage and remediation cycles
  • Difficulty benchmarking security posture consistently across the organization
  • Reliance on periodic, point-in-time assessments rather than continuous validation

WHY SIEMBA

A Platform Built for Depth, Continuity, and Scale

After evaluating several offensive security providers, FrontSteps selected Siemba for its ability to go beyond traditional, point-in-time testing. Siemba's Continuous Threat Exposure Management (CTEM) approach combines enterprise-grade penetration testing with AI-driven vulnerability management, delivering continuous visibility, prioritized insights, and measurable risk reduction.

"Siemba's enterprise-grade penetration testing and vulnerability management approach, coupled with its simple and scalable SaaS subscription model, were key deciding factors in our final selection. It provided us with the depth of expertise, automation, and continuous insights needed to keep pace with our evolving environment."

- Alvin Allen II, Head of Cybersecurity, FrontSteps

Key capabilities that aligned with FrontSteps' needs:

  • Enterprise portfolio management — organized assets by department and type, with risk trends visible across the full business
  • Risk-based prioritization — balanced exposure severity with exploitability to help teams focus on what matters most
  • Collaborative remediation workflows — unified security and engineering on a single platform to accelerate triage
  • AISO insights — AI-driven analysis filtered noise, assessed exploitability, flagged missing patches, and surfaced real-time threat indicators
  • On-demand compliance reporting — executive, technical, and audit reports generated instantly with a single click

From Periodic Testing to a Programmatic Security Practice

With Siemba's PTaaS platform, FrontSteps shifted from ad hoc, annual assessments to a continuous, structured security program spanning its entire infrastructure. The depth of Siemba's web application testing delivered clearer, more actionable insight into application-layer risk, and made it possible to detect, triage, and remediate issues far more efficiently.

  • Broader vulnerability coverage across a complex, multi-brand environment
  • Reduced reliance on annual testing cycles
  • Faster identification of root causes through detailed documentation and video proof-of-concept evidence
  • Real-time dashboards providing drill-down visibility for both leadership and frontline engineers

THE OUTCOME

Scalable offensive security program
Scalable offensive security program
FrontSteps moved from ad hoc testing to a proactive, programmatic approach with continuous assessments running across all brands and infrastructure.
Complete visibility
Complete visibility
Real-time dashboards at the enterprise, asset, and findings levels gave both executives and engineers the clarity they needed to act decisively.
Smarter prioritization with AISO
Smarter prioritization with AISO
AI-driven analysis reduced noise, assessed exploitability, and helped teams focus on the vulnerabilities that posed the greatest real-world risk.
Cross-team alignment
Cross-team alignment
Security, engineering, and operations teams worked from a unified platform, breaking down silos and creating a shared remediation process.
 Faster remediation
Faster remediation
Detailed findings documentation and video proof-of-concept evidence enabled engineering teams to quickly diagnose and address root causes.
Audit readiness
Audit readiness
One-click reporting allowed FrontSteps to generate compliance, executive, and operational reports instantly, streamlining both internal reviews and external audits.

Tangible Business Impact

Foundation for security and compliance

Siemba helped FrontSteps establish a robust cybersecurity and compliance foundation tailored to their SaaS business model, aligning infrastructure and internal controls with audit requirements and industry best practices. The result was greater clarity and confidence in their security posture, enabling smoother audits and more effective risk management.

$700K in savings over two years

By partnering with Siemba, FrontSteps eliminated redundant tools and streamlined vendor contracts, achieving over $700,000 in cost savings, a 70% reduction in projected security expenses over two years. Those savings were reinvested directly into product development and customer growth.

Strategic confidence and reduced operational risk

With clear mitigation strategies and continuous expert guidance, FrontSteps proactively closed security gaps before they became costly incidents. The resulting peace of mind allowed the team to focus on innovation, without the distraction of compliance setbacks or unplanned breach response.

PREPARING FOR WHAT'S NEXT

A Strategy Built for Continuous Threat Detection and Validation

As the threat landscape continues to evolve, FrontSteps is adopting a forward-looking security strategy anchored in continuous detection, validation, and improvement.

Siemba is guiding FrontSteps toward the next generation of CTEM capabilities, including GenPT for autonomous, one-click penetration testing; advanced external attack surface mapping; and expanded third-party integrations.

These enhancements are expected to further strengthen FrontSteps' ability to anticipate, detect, and respond to threats, keeping their security posture resilient against whatever challenges lie ahead.

"The insights from Siemba didn't just point out what we needed to fix, they taught us how to think about security in a more sophisticated and proactive way. This has significantly propelled us forward, making our approach to cybersecurity more robust and better prepared to face the challenges ahead."

Alvin Allen
Alvin Allen
Head of Cybersecurity, FrontSteps

"The insights from Siemba didn't just point out what we needed to fix, they taught us how to think about security in a more sophisticated and proactive way. This has significantly propelled us forward, making our approach to cybersecurity more robust and better prepared to face the challenges ahead."

Alvin Allen
Head of Cybersecurity, FrontSteps

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